Service Operations Manager

4 days ago


Chertsey, Surrey, United Kingdom Arnold Clark Group Full time
Job Summary

The Arnold Clark Group is seeking an experienced Service Advisor to join their team in Chertsey. This is an exciting opportunity to work with a leading automotive retailer and contribute to delivering exceptional customer service. As a Service Advisor, you will be responsible for handling customer inquiries, managing vehicle repairs, and maintaining accurate records. If you have a passion for delivering excellent customer service and working in a fast-paced environment, this could be the perfect opportunity for you.

Main Responsibilities:
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Manage vehicle repairs and maintenance schedules.
  • Maintain accurate records and data, including customer information and vehicle details.

Requirements:
  • Two years of experience in a customer-facing role or a related industry.
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • A full UK driving licence is required.

Salary Range:£24,000 - £32,000 per annum, depending on experience.

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