Area Service Operations Manager

4 days ago


Chertsey, Surrey, United Kingdom Thames Water Full time
About the Role

We are seeking a highly skilled Area Service Operations Manager to join our team at Thames Water. In this role, you will be responsible for maintaining asset maintenance and site services in the Mole and Wey area, encompassing 30 sites.

Key Responsibilities
  • Maintain site documentation, including the "red folders," ensuring site registers, logbooks, risk assessments, and site plans are up-to-date and maintained.
  • Complete five-yearly non-complex fire risk assessments for all non-complex buildings.
  • Maintain COSHH inventories for each Performance Manager base location and ensure COSHH risk assessments are in place.
  • Manage site facilities, providing support to the site Controller of Premises to maintain welfare and general facilities to an adequate level.
  • Demonstrate commitment to site health and safety by regularly reporting safety observations on Safeguard and taking action to resolve health and safety issues on-site.
  • Completion of legionella and asbestos audits.
  • Legionella risk assessment (including checking records for monthly, six-monthly, and annual inspections).
  • Fire logbooks (including conducting six-monthly drills, checking alarm tests, fire extinguisher inspections, emergency lighting checks, and reporting defects).
  • Lead lifting, pressure vessels, LEV's, chemical tank, and fuel tank inspections as determined by inspection dates and progress actions.
  • Liaise with contractors and suppliers to deliver solutions to problems on our sites.
Requirements
  • An established relevant business or technical experience, possibly in operations.
  • Good communication skills and proactive approach.
  • Experience in managing Health and Safety and completing audits.
  • Good understanding of customer expectations.
  • Awareness of business procedures and processes.
  • Ability to liaise at all levels and influence beyond the span of control.
  • High attention to detail.
  • A full current driving license is essential for this position, as you will be driving between sites.
About the Benefits

We offer a competitive salary of up to £40,000 per annum, depending on skills and experience. Additionally, we provide:

  • 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
  • GymPass, a free fitness plan, and access to several wellbeing apps for you and up to three family members, as well as discounted plans nationwide.
  • Cycle to work scheme, always on, and up to £3,000 save money, get fit, and help protect the environment.
  • WeCare, a variety of health and wellbeing services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programs, and access to a nutritionist.
  • Benefits on Tap, access to discounts, cashback, and instant vouchers.
  • Generous Paternity Leave, including four weeks paid and an optional two weeks unpaid.
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
  • Ongoing performance development reviews to help you be your best and identify growth opportunities.
  • Contributory pension – Defined Contribution – maximum of 12% – 2x employee contribution.
  • Personal Medical Assessments – open to all once a year.


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