Business to Business Support Specialist

3 weeks ago


Marlow, United Kingdom Trinity Resource Solutions Full time

We are Trinity Resource Solutions, an innovative organization seeking a talented Business to Business Support Specialist to enhance our UK operations team. This is a full-time, permanent position offering the possibility of working from home upon successful completion of training and probation.

The successful candidate will have extensive experience in customer service, particularly in complex B2B environments, as well as proficiency in data entry, typing, and analytical skills.

Key Responsibilities:

  • Interact directly with customers through various communication channels.
  • Manage customer orders according to established procedures and customer requirements.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Maintain accurate records of customer interactions, including comments, complaints, and resolutions.
  • Collaborate with cross-functional teams, such as Sales, Planning, and Logistics, to address customer needs.

This role offers a salary of approximately £38,000 per annum, reflecting the company's commitment to rewarding talent.


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