Call Centre Advisor
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our busy call centre as a Customer Service Advisor.
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work independently and as part of a team.
The role involves providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.
Benefits:
- A competitive salary of £11.44 per hour with an increase to £12.30 per hour after 12 weeks.
- A comprehensive benefits package including staff discounts, pension contribution, personal accident insurance, eye care vouchers, referral schemes, save-as-you-earn scheme, and myPath development programme.
Responsibilities:
- Responding to customer inquiries and resolving issues in a professional and courteous manner.
- Working collaboratively with other team members to achieve customer service goals.
- Providing accurate and timely information to customers.
Requirements:
- A positive attitude and a can-do spirit.
- Flexibility and ability to adapt to new situations.
- Excellent communication skills, both written and verbal.
- The ability to work independently and as part of a team.
- A passion for providing excellent customer service.
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