Call Centre Advisor

3 weeks ago


St Annes, Lancashire, United Kingdom Manpower UK Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our busy call centre as a Customer Service Advisor.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work independently and as part of a team.

The role involves providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.

Benefits:

  • A competitive salary of £11.44 per hour with an increase to £12.30 per hour after 12 weeks.
  • A comprehensive benefits package including staff discounts, pension contribution, personal accident insurance, eye care vouchers, referral schemes, save-as-you-earn scheme, and myPath development programme.

Responsibilities:

  1. Responding to customer inquiries and resolving issues in a professional and courteous manner.
  2. Working collaboratively with other team members to achieve customer service goals.
  3. Providing accurate and timely information to customers.

Requirements:

  • A positive attitude and a can-do spirit.
  • Flexibility and ability to adapt to new situations.
  • Excellent communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • A passion for providing excellent customer service.


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