Service Excellence Specialist

5 days ago


St Annes, Lancashire, United Kingdom greenbean Full time
About the Role:
As a Service Excellence Specialist at Greenbean, you will play a crucial role in delivering exceptional customer service and support. You will be responsible for responding to customer inquiries, resolving issues, and providing product information. If you have a passion for helping others and a desire to learn and grow, this could be the perfect opportunity for you.

Key Responsibilities:
* Deliver outstanding customer service through phone, email, and other channels
* Collaborate with colleagues to achieve sales targets and improve customer satisfaction
* Stay up-to-date with product knowledge and information to make informed recommendations

What We Offer:
* A competitive starting hourly rate of £11.44, increasing to £12.30 after 12 weeks
* Opportunities for career growth and development in a dynamic and supportive team
* Immediate start dates available

Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Previous experience in a call centre or customer-facing role is beneficial but not required


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