Customer Support Associate
3 days ago
We are seeking a Customer Support Associate to join our team at Greenbean. As a key member of our call centre team, you will be responsible for delivering exceptional customer service to our clients.
**Job Overview:**
- Answering customer queries and resolving issues via phone or email
- Providing clear and concise information to customers about their savings accounts and personal data
- Working with internal systems to process customer requests
**Requirements:**
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work a variety of shifts, including weekends and evenings
**What We Offer:
- A competitive hourly rate of £11.44, increasing to £12.30 after 12 weeks
- The opportunity to work with a dynamic and supportive team
- Ongoing training and development opportunities
Please note: This is an office-based role and requires the ability to pass a credit check and DBS check.
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