Patient Service Advisor
4 days ago
We are seeking an experienced Patient Service Advisor to join our administration team at Phoenix Medical Centre. As a key point of contact for patients, you will be responsible for providing exceptional service and support, while maintaining accurate and up-to-date records.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be expected to manage patient inquiries, respond to queries, and resolve issues promptly, ensuring seamless day-to-day operations.
Main Responsibilities
- Respond to patient inquiries, resolving issues promptly and efficiently
- Manage patient bookings, appointments, and cancellations, ensuring smooth scheduling
- Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection guidelines
- Process payments, produce repeat prescriptions, and perform other administrative tasks as required
About Our Practice
We are a small, community-focused practice, committed to delivering high-quality patient care. Our dedicated team prioritizes teamwork, collaboration, and ongoing learning, creating a positive and supportive work environment.
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