GP Practice Advisor
3 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a GP Practice Advisor. This role involves providing exceptional patient care and support in a fast-paced GP practice environment.
Main Responsibilities:
- Acknowledge patient attendance within 2/3 minutes and advise queued patients of self-check-in.
- Advise waiting patients of delays and offer assistance.
- Observe late appointments and advise waiting patients.
- Handle general enquiries, explain procedures and make appointments using EMIS.
- Ensure patients with urgent needs are seen logically and non-disruptively.
- Register new patients on the electronic system promptly and accurately.
- Be aware of surroundings and respond to patient needs.
- Know Clinicians' working status and arrival times.
- Explain practice arrangements to new patients.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
- Ability to manage multiple priorities and deadlines.
Salary: £26,000 - £32,000 per annum, depending on experience.
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