GP Practice Advisor

3 weeks ago


St Helens, St. Helens, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a GP Practice Advisor. This role involves providing exceptional patient care and support in a fast-paced GP practice environment.

Main Responsibilities:

  • Acknowledge patient attendance within 2/3 minutes and advise queued patients of self-check-in.
  • Advise waiting patients of delays and offer assistance.
  • Observe late appointments and advise waiting patients.
  • Handle general enquiries, explain procedures and make appointments using EMIS.
  • Ensure patients with urgent needs are seen logically and non-disruptively.
  • Register new patients on the electronic system promptly and accurately.
  • Be aware of surroundings and respond to patient needs.
  • Know Clinicians' working status and arrival times.
  • Explain practice arrangements to new patients.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple priorities and deadlines.

Salary: £26,000 - £32,000 per annum, depending on experience.



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