Customer Experience Advisor

3 months ago


St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in St Helens, United Kingdom.

Key Responsibilities:
  • Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
  • Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
  • Process customer orders and maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Perform administrative tasks as required to support the team.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities to enhance your skills and career.
  • A supportive work environment with clear career progression opportunities.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.


  • HR Advisor

    2 days ago


    St Helens, St. Helens, United Kingdom Royal Orthopaedic Hospital Full time

    Job Title: HR AdvisorMain ResponsibilitiesThis role involves collaborating with HR Advisors to enhance workforce health and wellbeing by managing sickness absence in line with Attendance Management Policy and Procedure.Engage with stakeholders regarding attendance management processes.Attend meetings to provide HR advice to management regarding absent...


  • St Helens, St. Helens, United Kingdom Arnold Clark Group Full time

    Vehicle Product Advisors play a crucial role in our team, providing expert knowledge to customers and driving sales success. As a Vehicle Product Advisor, you'll be responsible for:Preparing vehicles for sale, ensuring they're presented in the best possible conditionSupporting sales teams to achieve targets and meet customer needsDeveloping relationships...


  • St Helens, St. Helens, United Kingdom Arnold Clark Group Full time

    About Our Customer Experience Expert RoleWe're committed to creating a diverse and inclusive workplace where collaboration and unique perspectives thrive. As a key member of our team, you'll work closely with colleagues to develop innovative solutions that exceed customer expectations.This role is perfect for someone with a thirst for knowledge, able to...


  • St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in St Helens, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in St Helens, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • St Helens, St. Helens, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are looking for a skilled and enthusiastic Retail Sales Assistant - Customer Service to join our dynamic team. As a Retail Sales Assistant, you will be responsible for providing an exceptional customer experience, processing transactions efficiently, and maintaining a clean and safe store environment.Responsibilities and RequirementsYou must...


  • St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Sales and Service Advisor to join our retail team in St Helens, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...


  • St Helens, St. Helens, United Kingdom Stonegate Group Full time

    About The SeftonThe Sefton is a vibrant pub in the heart of St Helens town centre, offering a warm and welcoming environment where guests can enjoy live sport, a proper pint, or delicious pub food and relax.

  • Trainee Tax Advisor

    3 weeks ago


    St Helens, St. Helens, United Kingdom Agility Resoucing Full time

    Job Overview:Agility Resoucing is seeking a highly motivated Trainee Tax Advisor to join our dynamic team. This role offers the perfect blend of technical skills development and client-facing experience.Responsibilities:Research and interpret tax legislation to provide expert advice to clientsMeet with clients to gather information and understand their...


  • St Helens, St. Helens, United Kingdom Wales Medicines Strategy Group Full time

    Mersey West Lancashire NHS Trust is an exciting and forward-thinking NHS organisation that offers a fantastic opportunity for an HR Advisor to join our experienced and friendly HR Advisory and Business Partner Team.The role will involve supporting the management of sickness absence in line with the Trust's Attendance Management Policy and Procedure. You will...

  • GP Practice Advisor

    3 weeks ago


    St Helens, St. Helens, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a GP Practice Advisor. This role involves providing exceptional patient care and support in a fast-paced GP practice environment.Main Responsibilities:Acknowledge patient attendance within 2/3 minutes and advise queued patients of self-check-in.Advise waiting patients...


  • St Helens, St. Helens, United Kingdom St Helen's Metropolitan Borough Council Full time

    St Helens Metropolitan Borough Council is a forward-thinking local authority dedicated to creating a greener, more sustainable future for our communities. In this role as a Climate Change Policy Advisor, you will be part of our Place Operations Department, working closely with various teams and external agencies to develop and implement policies that support...


  • St Helens, St. Helens, United Kingdom Citizens Advice St Helens Full time

    About the JobCitizens Advice St Helens invites applications for a Home-Based Money Advisor position. As a key member of our team, you will provide expert advice on personal finance and help clients achieve better financial outcomes.You will work closely with clients to assess their financial situations, identify areas for improvement, and develop strategies...


  • St Helens, St. Helens, United Kingdom Connells Group Full time

    About the RoleThe primary objective of this position is to acquire listings and secure new instructions for properties to market while maintaining exceptional customer service standards.You will also optimize opportunities to schedule appointments for the branch Mortgage Advisor, ensuring seamless communication with customers.


  • St Helens, St. Helens, United Kingdom Marks and Spencer Full time

    Job DescriptionWe are seeking a highly motivated Customer Assistant Visual Merchandiser to join our team at Marks and Spencer. As a key member of our visual merchandising team, you will be responsible for creating visually appealing store displays and ensuring that our stores are always looking their best.You will work closely with our store leadership team...


  • St Helens, St. Helens, United Kingdom Connells Group Full time

    Key Responsibilities:You will be responsible for:Acquiring listings and securing new instructions for properties to marketMaintaining exceptional customer service standards at all timesOptimizing opportunities to schedule appointments for the branch Mortgage AdvisorAdditionally, you will have the opportunity to work with a dedicated and supportive team,...


  • St Helens, St. Helens, United Kingdom ENGINEERINGUK Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced retail environment? We are seeking a Customer Care Colleague to join our team at Tesco, where you will play a key role in serving our customers and contributing to the success of our store.Job DescriptionAs a Customer Care Colleague, your primary responsibility...


  • St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in St Helens, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account...


  • St Helens, St. Helens, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in St Helens, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...


  • St Helens, St. Helens, United Kingdom ENGINEERINGUK Full time

    Job OverviewWe are seeking an experienced and customer-focused Sales and Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, processing transactions efficiently, and maintaining a clean and safe store environment.About UsTesco is a leading international...