Library Manager | Service Delivery Excellence
1 week ago
We are seeking a highly motivated and experienced Library Manager to join our team at Leeds City Council. As a key member of our library service, you will play a vital role in delivering high-quality services to our customers.
Job SummaryThe successful candidate will be responsible for managing a team of librarians, overseeing the delivery of core programs of activity, and ensuring excellent customer service. You will also contribute to the development of new initiatives and projects that promote community engagement and literacy.
Key Responsibilities- Manage a team of librarians to deliver exceptional customer service and ensure the effective operation of the library service.
- Develop and implement strategies to increase citizen engagement with the library service, including outreach programs and community events.
- Collaborate with colleagues to design and deliver innovative library programs and activities that promote literacy and lifelong learning.
- Contribute to the development of policies and procedures that support the effective management of the library service.
- Provide coaching and mentoring to staff to enhance their skills and knowledge.
- Proven experience in a leadership role within a public library service or related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
- Demonstrated ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
- Knowledge of current trends and best practices in public library services, with a focus on customer service excellence.
- Postgraduate degree in Library Science or related field, or equivalent experience.
- A competitive salary of £29,777 - £31,364 per annum, depending on experience.
- A comprehensive benefits package, including annual leave entitlement, flexible working arrangements, and opportunities for professional development.
- A dynamic and supportive work environment that values diversity and inclusion.
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