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Service Delivery Excellence Lead

1 month ago

Leeds, Leeds, United Kingdom Burberry Limited Full time
Job Description

Burberry Limited seeks a skilled Global Service Lifecycle Manager to enhance service delivery excellence globally. This position involves managing service availability levels, coordinating relationships with 3rd party suppliers, and collaborating with cross-functional teams to drive exceptional service.

About You

We are looking for an experienced professional who has worked in service management in diverse environments and managed IT systems across global organizations. Familiarity with Agile Service Management is essential, along with experience working with 3rd party suppliers. Strong people or matrix management skills are also desirable.

Benefits

As a valued member of our team, you can expect competitive compensation, opportunities for growth and development, and a supportive work environment that fosters creativity and collaboration.

Estimated Salary Range: £60,000 - £80,000 per annum