Service Delivery Strategist
15 hours ago
Grantify is seeking a highly skilled Service Delivery Strategist to oversee all aspects of Service Delivery for our Grants service in the UK and the US.
This is an exciting opportunity to join a dynamic generative AI startup that has rapidly grown from a 2-person founding team to a vibrant workforce of over 100 with a strategic expansion into the US market.
The ideal candidate will have a demonstrable track record of focusing on work that delivers impact not just activity, possess expert-level communication skills, and be able to effectively articulate ideas and influence others at all levels.
We offer a competitive salary range of £80,000 - £110,000 per annum, plus benefits including private medical insurance, 25 days annual leave, and a generous setup budget for a comfortable and efficient workspace.
Key Responsibilities- To lead and oversee the entire Service Delivery function ensuring that all processes align with the company's goals and objectives.
- To manage mentor and develop the Service Delivery team to drive performance and accountability.
- To ensure the smooth and effective execution of client services maintaining a high standard of quality and timeliness.
- A minimum of 5 years' experience in a Customer Success or Service Delivery function in a consultancy or SaaS product business.
- Expert-level communication skills, both written and verbal.
- Able to effectively articulate ideas and influence others at all levels.
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Service Delivery Strategist
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