Customer Service Representative
2 days ago
About Abington Medical Centre
Abington Medical Centre is a thriving healthcare provider serving parts of Northampton Borough.
We offer a full range of general practice services, including specialist clinics for diabetes, COPD, and asthma sufferers.
Job Summary
We are seeking an organised and efficient individual to join our administration team. As a Call Handler/Administrator, you will be the first point of contact for patients and provide a seamless experience from initial contact to appointment booking.
Main Responsibilities
- Handle high-volume telephone calls with professionalism and poise, ensuring accurate information recording and effective communication with patients and staff.
- Manage patient appointments with health care professionals in line with practice policies and procedures.
- Make outgoing calls to inform patients of clinical instructions and updates.
- Direct patients to our website for useful information and forms completion.
- Inform patients about our online services and assist with registration processes.
- Monitor patient flow into the waiting room and maintain a clean and tidy environment.
- Provide administrative support to the team, ensuring accurate message taking and information distribution.
- Act as a chaperone when required.
Person Specification
To succeed in this role, you will require:
- A minimum estimated salary of £25,000-£30,000 per annum.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Punctuality and reliability.
- Basic computer literacy and familiarity with practice management systems.
What We Offer
In return, we offer a competitive salary, a dynamic work environment, opportunities for professional growth and development, and a chance to make a real difference in the lives of our patients.
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Welcome Break Full timeCustomer Service RepresentativeWelcome Break is a leading provider of hospitality services, and we are seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that their experience is memorable and enjoyable.You will work as...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Brook Street NMR Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street NMR. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiriesResolve customer...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Impact Recruitment Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team at Impact Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical solutions to our clients.Duties and Responsibilities:Diagnose customer product...
-
Customer Service Representative
1 week ago
Northampton, Northamptonshire, United Kingdom Dunelm Full timeJob Role OverviewPay £6.72 - £11.44 per hour.Our coffee shops in Northampton are looking for a Customer Service Representative to work a minimum of 20 hours per week. The hours will be spread across the week and will include at least one evening and one Saturday or Sunday shift.Dunelm's coffee shops, affectionately titled Pausa, are thriving, and our...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Brook Street NMR Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our helpdesk team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Nationwide Building Society. As a key member of our Collections and Recoveries department, you will play a vital role in supporting our customers through challenging financial times.As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Tempeo Limited Full timeTempeo Limited is seeking a motivated and enthusiastic Customer Service Representative to manage customer interactions across multiple channels, including phone, live chat, and email. The ideal candidate will have strong communication skills and a passion for delivering outstanding customer service.Key Responsibilities:Manage customer interactions across...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Ricoh UK. As a Customer Service Representative, you will be responsible for processing customer requests for service assistance by scheduling engineers to attend customer requests in an effective and professional manner.Key ResponsibilitiesTo process customer...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Ricoh UK. As a Customer Service Representative, you will be responsible for processing customer requests for service assistance by scheduling engineers to attend customer requests in an effective and professional manner.Key ResponsibilitiesTo process customer...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Northampton, we are seeking a Customer Service Representative to deliver exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Tate Hertfordshire Full timeSenior Collector and Negotiator RoleWe're looking for a skilled Customer Service Representative to join our Collections and Recoveries team.The ideal candidate will have excellent customer service skills and be able to communicate effectively with customers over the phone.Key Responsibilities:• Communicate with customers to resolve outstanding debts and...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative with beBee Professionals, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to provide product knowledge and advice to customers, ensuring they find the perfect product for their needs.Key Responsibilities:Greet and assist customers with...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly motivated Customer Service Representative to join our team at beBee Professionals in Northampton. As a key member of our operational team, you will be responsible for delivering exceptional customer service and supporting our business goals.Key Responsibilities:Provide top-notch service to customers, addressing their queries and...
-
Sales and Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Impact Recruitment Full timeJob Title: Sales and Customer Service RepresentativeJob Description:We are seeking a highly skilled Sales and Customer Service Representative to join our team at Impact Recruitment. As a Sales and Customer Service Representative, you will be responsible for handling customer sales inquiries, providing excellent customer service, and managing customer...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Welcome Break Full timeCustomer Service RepresentativeDeliver exceptional customer experiences and contribute to a positive work environment at Welcome Break.Key Responsibilities:Provide excellent customer service and resolve customer complaints in a professional manner.Work collaboratively with colleagues to achieve team goals and objectives.Participate in ongoing training and...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Tate Full timeJob OverviewWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Tate. As a Senior Collector and Negotiator, you will play a vital role in supporting customers through challenging financial situations.Key Responsibilities:Provide exceptional customer service and support to customers facing financial...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Asda Full timeAbout the RoleWe’re looking for a Customer Service Representative to join our team in Northampton. As a Sales Associate, you will work across various departments to ensure the efficient running of our stores. This role requires a flexible approach to working hours, including late and weekend shifts.Key ResponsibilitiesYou will be responsible for serving...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key ResponsibilitiesDeliver products...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Tate Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Nationwide. As a Senior Collector and Negotiator, you will play a vital role in supporting our customers through challenging times.About the Role: In this position, you will use your customer service skills to guide customers delicately over the phone to achieve the...
-
Customer Service Representative
3 weeks ago
Northampton, Northamptonshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe're looking for a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you'll be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with our team to meet our high standards.Key ResponsibilitiesDeliver products to...