Customer Service Representative

3 weeks ago


Northampton, Northamptonshire, United Kingdom Tate Full time
Job Overview

We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Tate. As a Senior Collector and Negotiator, you will play a vital role in supporting customers through challenging financial situations.

Key Responsibilities:

  • Provide exceptional customer service and support to customers facing financial difficulties
  • Negotiate and communicate effectively with customers to find mutually beneficial solutions
  • Work collaboratively with the Collections & Recoveries department to achieve the best outcomes for customers

Requirements:

  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work a variety of shifts, including Saturdays

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative team environment

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.



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