Administrative Coordinator for Order Management

4 days ago


Poole, Poole, United Kingdom ICB (Waterproofing) Ltd Full time

We are ICB (Waterproofing) Ltd, a leading UK supplier of waterproofing solutions. Our team is dedicated to providing excellent customer service and operational efficiency.

The ideal candidate for this Administrative Coordinator role will be responsible for managing incoming customer orders, ensuring timely processing, and maintaining accurate records.

This is a permanent part-time position, with an estimated salary range of £13 per hour, offering 20-30 hours of work per week.

Key Responsibilities:

  • Process sales and internal purchase orders accurately and efficiently
  • Input orders into the order processing software
  • Maintain all relevant documentation related to orders
  • Cultivate strong relationships with customers through telephone, electronic, and face-to-face communication
  • Address and resolve any issues related to orders
  • Perform general office administration and clerical duties

Requirements:

  • Proven experience in order processing, customer service, or a related field
  • Strong attention to detail and organisational skills
  • Proficient in Microsoft Office Suite (Excel, Word, etc.) and order management software
  • Excellent verbal and written communication skills

Benefits:

  • An attractive salary with opportunities for growth
  • 25 days annual leave, including Christmas shutdown and bank holidays
  • A generous pension scheme and private healthcare
  • A discretionary bonus and opportunities for employee advancement, learning, and growth


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