Customer Service Liaison

4 weeks ago


Kidderminster, Worcestershire, United Kingdom Community Housing Full time

Customer Service Liaison

We are seeking a highly skilled Customer Service Liaison to join our team at Community Housing. In this role, you will be responsible for delivering exceptional customer service to a diverse range of customers.

About the Role:

  • Provide professional and friendly customer service to customers via phone, email, or in-person.
  • Confidently handle customer inquiries, resolve issues, and provide solutions.
  • Use your problem-solving skills to empathize with customers and find mutually beneficial solutions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Proven problem-solving skills and ability to think critically.

Benefits:

  • A competitive salary of £31,181 per annum.
  • The opportunity to work in a hybrid working environment.
  • Ongoing training and development opportunities.

Location: Kidderminster, Worcestershire. Our office is easily accessible by car or public transport.



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