Customer Service Quality Lead
1 day ago
Think Community Partnership is seeking a skilled Customer Service Quality Lead to join their team on a temporary basis in Worcestershire. The successful candidate will lead initiatives to gather, manage, and respond to tenant feedback, ensuring that services are responsive to the needs of the community and foster continuous improvement.
Key Responsibilities:
- Oversee and improve customer feedback systems, including complaints and compliments processes.
- Liaise with tenants to gather insights, address concerns, and resolve issues efficiently.
- Analyse feedback data and generate reports for senior management, identifying trends and areas for service enhancement.
- Work collaboratively with various departments to implement customer-focused changes.
- Ensure compliance with regulatory standards related to customer service and complaints handling.
The ideal candidate will have previous experience in a customer feedback or complaints management role, ideally within housing or a similar public sector environment. The salary for this position is up to £27.50 per hour.
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Customer Service Excellence Lead
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Think Community Care Full timeWe are seeking a skilled Customer Service Excellence Lead to join our team at Think Community Care in Worcestershire. This is a temporary on-going contract (minimum 3 months) with an estimated salary of up to £27.50 per hour.The successful candidate will lead initiatives to gather, manage, and respond to tenant feedback, ensuring that services are...
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Customer Service Representative
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Tesco Partners Full timeTesco Partners is seeking a Customer Service Representative to join our team. As a key member of our store staff, you'll play a vital role in providing an excellent shopping experience for our customers.This role involves working across various store areas, including service, picking, and replenishment. You'll be responsible for making decisions that meet...
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Customer Service Representative
3 weeks ago
Kidderminster, Worcestershire, United Kingdom Wm Morrison Supermarkets plc Full timeWelcome to Wm Morrison Supermarkets plc, one of the UK's leading supermarket chains. We're currently looking for a skilled Customer Service Representative to join our team.About the RoleThis exciting opportunity will see you working within our Replenishment departments, where you'll be responsible for stocking shelves with fresh and ambient products. You'll...
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Customer Service Representative
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the operational...
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Customer Service Representative
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Kidderminster is seeking a Customer Service Representative to join our fast-paced team. As a key member of our customer-facing team, you'll deliver exceptional service and support, collaborating with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...
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Customer Service Specialist
3 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Kidderminster, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
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Customer Service Representative
4 weeks ago
Kidderminster, Worcestershire, United Kingdom AF Blakemore & Son Ltd Full timeKey Responsibilities:As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant...
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Customer Service Associate
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Kidderminster, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle...
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Customer Service Representative
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Kidderminster, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
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Customer Service Specialist
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Kidderminster, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
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Engineering Quality Assurance Lead
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Concept Technical Full time**Job Summary**Concept Technical is seeking a highly skilled Quality Management Systems Engineer to develop and maintain an effective and efficient Quality Management System (QMS) that meets the requirements of EN9100 and other applicable quality standards.**Key Responsibilities:**Develop and implement an optimized Quality Management System (QMS) that is...
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Customer Service and Administrative Officer
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Opus People Solutions Ltd Full timeAbout Our Client:Our client, Wyre Forest District Council, is a forward-thinking local authority committed to delivering excellent public services.Job Summary:We are seeking an experienced Customer Service and Administrative Officer to join our team and provide exceptional customer service and administrative support.Responsibilities:Answer incoming calls and...
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Customer Service Representative
4 weeks ago
Kidderminster, Worcestershire, United Kingdom Accord Resourcing Ltd Full timeCustomer Service Representative (HGV) We are seeking an experienced Service Advisor to join our team at Accord Resourcing Ltd in Kidderminster. The successful candidate will have excellent customer service skills and the ability to communicate effectively with customers. About the Role: This is a full-time position working Monday to Friday with a 45-hour...
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Engineering Quality Manager
1 day ago
Kidderminster, Worcestershire, United Kingdom Roxel Group Full timeRoxel Group is seeking a highly skilled Quality Management System Engineer to join our team at our Summerfield facility in Kidderminster. In this role, you will be responsible for developing and maintaining an effective Quality Management System (QMS) that meets the requirements of EN9100 and customer-specific standards.The ideal candidate will have 5+ years...
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Administrative Assistant
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Opus People Solutions Ltd Full timeAbout Us:At Opus People Solutions Ltd, we pride ourselves on delivering exceptional customer experiences and building strong relationships with our clients and candidates.Salary and Benefits:The successful candidate will receive a competitive salary of £13.86 per hour, plus opportunities for overtime and bonuses.Job Responsibilities:This full-time role...
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Customer Service Representative
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Card Factory Full timeAbout the Role:As a Sales Assistant, you will play a vital role in putting the customer at the heart of everything we do.Your duties will include serving customers, restocking shelves, and assisting with stock management.We are looking for someone who enjoys interacting with people, has good communication skills, and is eager to learn and grow with our...
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Assistant Design Services Lead
4 days ago
Kidderminster, Worcestershire, United Kingdom B&M Waste Services Limited Full timeSenior Design CoordinatorLocation: Worcestershire, KidderminsterSalary: £45,000 - £50,000 per annumJob Summary:We are seeking an experienced Senior Design Coordinator to join our team at B&M Waste Services Limited.The successful candidate will assist the Senior/Design Manager in overseeing design processes and supervising consultants, subcontractors, and...
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Customer Service Coordinator
4 weeks ago
Kidderminster, Worcestershire, United Kingdom Hewett Recruitment Full timeJob DescriptionThe CompanyHewett Recruitment is a professional recruitment agency providing services to clients throughout Worcestershire.About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service, progressing sales, and working closely...
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Customer Data Insights Specialist
3 weeks ago
Kidderminster, Worcestershire, United Kingdom Community Housing Full timeAbout Community HousingWe are a housing association dedicated to providing excellent customer service. Our mission is to deliver high-quality services that meet the needs of our customers.
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Senior Technical Lead
1 month ago
Kidderminster, Worcestershire, United Kingdom Premier Group Full timeJob Description Premier GroupROLE Engineering Manager Salary: £52,500 per annum (dependent on experience) Type: Permanent Location: KidderminsterWe are seeking a highly experienced Engineering Manager to join our team in the Kidderminster area. As an Engineering Manager, you will be responsible for leading our engineering team and ensuring the delivery of...