Mailroom Administrator

3 days ago


London, Greater London, United Kingdom 1st Formations Full time £25,000

Job Title: Administrator (Mail Team)

Job Summary:

We are seeking a highly organized and detail-oriented Administrator to join our Mail Team in our London office. As a key member of our team, you will be responsible for processing high-volume mail and administrative tasks using our Digital Mailroom technology.

Key Responsibilities:

  • Process mail and administrative tasks using our Digital Mailroom technology
  • Log mail in an efficient and accurate manner onto our CRM
  • Sort items of mail from mailbags into relevant categories
  • Process return to sender mail in an efficient and accurate manner
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner

Requirements:

  • Experience working in a high-intensity role with excellent attention to detail
  • Previous mail room experience is not mandatory but would be beneficial
  • Good computer literacy with a fast typing speed
  • Positive mentality and willingness to learn
  • Excellent work ethic and the ability to work with focus for long periods
  • Reliability and punctuality
  • Flexible, with a willingness to work paid overtime hours when required
  • Good customer service skills
  • Good written and verbal English communication skills

Benefits:

  • 25 days holidays, plus 8 public/bank holidays
  • Option to buy up to 5 extra holiday days per year
  • Annual cost of living salary increase
  • 14 weeks paid maternity leave, 2 weeks paid paternity leave
  • Employee Assistance Programme with 24/7 mental health helpline and free face-to-face counselling for you and your family
  • Employee loyalty scheme including additional holidays and private medical insurance
  • Option to purchase Private Medical, Dental and Optical Insurance for you and your family at an employer discount
  • Commercial bonus scheme
  • Pension contribution
  • Cycle to Work Scheme
  • Free Wednesday lunches
  • Free fresh fruit – daily
  • Free post-work drinks
  • Dog-friendly office
  • Breakout rooms and social events

Working Hours: 37.5 hours per week, Monday to Saturday, 9am to 5.30pm (flexibility to start at 8am)

Location: Covent Garden

Job Type: Permanent

Salary: £25,000



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