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Mailroom Coordinator

2 months ago


London, Greater London, United Kingdom 1st Formations Full time £25,000
About the Role

We are seeking a highly organized and detail-oriented Mailroom Administrator to join our team at 1st Formations. As a key member of our Mail Team, you will play a crucial role in ensuring the smooth operation of our mailroom, handling high-volume administrative tasks, and providing exceptional customer service.

Key Responsibilities
  • Process and manage high-volume mail and administrative tasks using our Digital Mailroom technology
  • Log mail in an efficient and accurate manner onto our CRM system
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with the Head of Service Delivery to achieve team goals and objectives
Requirements
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Good computer literacy and typing skills
What We Offer
  • A competitive salary and annual cost of living increase
  • 25 days of annual leave, plus 8 public/bank holidays
  • Option to purchase additional holiday days and private medical insurance
  • Employee Assistance Programme with 24/7 mental health helpline and free face-to-face counselling
  • Employee loyalty scheme with additional holidays and private medical insurance
  • Commercial bonus scheme and pension contribution
  • Cycle to Work Scheme and free Wednesday lunches
  • Free fresh fruit and a dog-friendly office environment