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Mailroom Administrator

2 months ago

London, Greater London, United Kingdom 1st Formations Full time
About the Role

We are seeking a highly organized and detail-oriented Mailroom Administrator to join our team at 1st Formations. As a key member of our Mail Team, you will be responsible for processing high-volume mail and administrative tasks using our Digital Mailroom technology.

Key Responsibilities
  • Mailroom Operations
    • Sort and process mail in an efficient and accurate manner
    • Log mail onto our CRM system
    • Return to sender mail in a timely and accurate manner
  • Administrative Support
    • Perform administrative duties using our Digital Mailroom technology
    • Provide excellent customer service to our clients and staff
  • Team Collaboration
    • Work collaboratively with the Mail Team to achieve high mail volumes and quality standards
Requirements
  • Experience
    • Previous experience in a high-intensity mailroom or administrative role
  • Skills
    • Excellent attention to detail and organizational skills
    • Good computer literacy and typing speed
    • Positive mentality and willingness to learn
    • Excellent work ethic and ability to work with focus for long periods
    • Reliability and punctuality
    • Flexible and willing to work paid overtime hours when required
    • Good customer service skills
    • Good written and verbal English communication skills
What We Offer
  • Competitive Salary
    • £25,000 per annum
  • Benefits
    • 25 days holidays, plus 8 public/bank holidays
    • Option to buy up to 5 extra holiday days per year
    • Annual cost of living salary increase
    • 14 weeks paid maternity leave, 2 weeks paid paternity leave
    • Employee Assistance Programme with 24/7 mental health helpline and free face-to-face counselling for you and your family
    • Employee loyalty scheme including additional holidays and private medical insurance
    • Option to purchase Private Medical, Dental and Optical Insurance for you and your family at an employer discount
    • Commercial bonus scheme
    • Pension contribution
    • Cycle to Work Scheme
    • Free Wednesday lunches
    • Free fresh fruit – daily
    • Free post-work drinks
    • Dog-friendly office
    • Breakout rooms and social events