Front of House and Facilities Coordinator

3 weeks ago

London, Greater London, United Kingdom Redefined Ltd Full time

About the Role:

We are seeking a highly skilled and organized Front of House and Facilities Coordinator to join our team at Redefined Ltd. As a key member of our office team, you will be responsible for delivering exceptional Front of House and Workplace Experience services in our London office.

Key Responsibilities:

  • Ensure our offices and services are well-designed, fit for purpose, compliant, sustainable, and cost-effective.
  • Work with stakeholders to ensure meeting rooms and facilities are presentable and in working order for client requirements.
  • Manage client visits and meeting room bookings to minimize client conflict.
  • Support the Hospitality delivery functions by placing orders in advance and proportionate to the numbers attending.
  • Deliver high-quality mailroom services by meeting appropriate SLAs and delivering a consistent service that exceeds customer expectations.
  • Carry out routine H&S checks throughout our buildings and continuously support the safe environment for employees and visitors.
  • Implement and review procedures, policies, and systems to ensure our offices and services meet business objectives.

Requirements:

  • Previous experience in a similar Workplace Experience or Front of House role with strong customer service and people skills.
  • Solid administrative skills and a keen eye for detail with strong IT skills and a good understanding of Outlook, MS Office, and Condeco.
  • Ability to work under pressure, willingness to help others, and a positive can-do attitude with a clear focus on high-quality service.
  • Confident, trustworthy, and dependable with a flexible approach to work.

About Us:

Redefined Ltd is a dynamic and innovative company that values its employees and strives to create a positive and inclusive work environment. We offer a competitive salary and a benefits package that you can tailor to your needs.

How to Apply:

If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application.

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