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Administrative Support Specialist

1 month ago

London, Greater London, United Kingdom Turner & Townsend Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team at Turner & Townsend Group. As a key member of our Facilities team, you will be responsible for providing exceptional support to our clients and colleagues.

Key Responsibilities
  • Mailroom Operations
    • Manage incoming and outgoing mail, packages, and deliveries.
    • Monitor and maintain the franking machine, ordering supplies as needed.
    • Coordinate with the control room to book deliveries and collect items from the loading bay or goods lift lobby.
  • Printers, Stationery, and Office Supplies
    • Monitor and maintain printers, arranging for repairs when necessary.
    • Ensure copy rooms are fully stocked with stationery and office supplies.
    • Manage orders and process invoices for stationery and office supplies.
  • Storerooms and Access Control
    • Manage the basement and second-floor storerooms.
    • Provide access for deliveries and collections from storerooms.
  • Events and Meetings
    • Coordinate room setups for meetings and social events.
    • Arrange for food and drinks provision in the cafeteria for events.
  • General Support
    • Conduct regular walkarounds and checks in the office.
    • Assist the Facilities Manager and team with reactive jobs.
    • Respond to facility management tickets raised on the internal helpdesk system in a timely manner.
    • Act as a Fire Marshall and First Aider.
    Requirements
    • Previous experience in a similar role in a corporate environment.
    • Strong IT skills and proficiency with Microsoft Office.
    • Excellent communication and interpersonal skills.
    • Passion for delivering exceptional customer service.
    • Strong organizational skills with attention to detail.
    • A supportive team player.
    • Calm under pressure.
    • Punctual and reliable.
    Preferred Qualifications
    • First Aid and Fire Marshall training.