Clerical Support Officer

5 days ago


Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at George Eliot Hospital NHS Trust. As an Administrative Assistant, you will play a crucial role in supporting the Clinical Coders and other members of the department in meeting standards of care.

Key Responsibilities

  • Work closely with the Clinical Coders and other department members to ensure accurate and timely completion of tasks.
  • Retrieve case notes from wards and ensure all relevant information is available for clinical coding.
  • Dispatch case notes to other departments or health records as necessary.
  • Utilize the Lorenzo system to manage and track case notes.
  • Run reports from PAS or reporting services and distribute to relevant personnel.
  • Answer telephone queries and direct calls to relevant staff members.
  • Liaise with other staff members outside the department to ensure seamless communication.
  • Act as the first point of contact for visitors to the office.
  • Input outpatient and A&E coding onto the Lorenzo system.
  • Assist with data quality administration and input data as required.
  • Cover duties of other team members in their absence as needed.

Requirements

  • Good standard of education.
  • Essential skills include Outlook intermediate level and keyboard/typing skills.
  • Desirable skills include office environment experience, administration experience within an NHS environment, and dealing with members of the general public.

Working with Us

At George Eliot Hospital NHS Trust, we value effective open communication, excellence and safety in everything we do, challenge but support, expect respect and dignity, and strive for local health that inspires confidence. We offer a range of benefits, including on-site nursery, minimum 27 days annual leave, cycle to work scheme, flexible working, in-house training and development, and generous subsidised on-site parking.



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