Customer Team Lead
2 days ago
About the Role:
We are seeking a dynamic and experienced Customer Team Manager to lead our Commercial Services team. As a pivotal figure, you will drive excellence across customer accounts, service delivery, and internal collaboration.
Your Key Responsibilities:
- Lead a team of 10 customer-focused professionals, ensuring top-tier service delivery and internal process improvement.
- Collaborate with various departments to optimize performance and maintain strong customer relationships.
- Implement digital service products and identify opportunities for ongoing digitalisation.
- Develop and implement strategies to drive customer satisfaction and loyalty.
What We're Looking For:
- 2-5 years of experience leading teams in fast-paced environments.
- A passion for developing talent and driving a high-performance culture.
- Strong communication skills, able to foster collaboration within the team and across departments.
- A proactive and adaptable mindset, always looking for ways to improve processes and customer experiences.
- Data-savvy with a love for analysing reports to make informed, strategic decisions.
Why Oak Recruitment:
We are a forward-thinking company that values innovation and customer satisfaction. We offer a dynamic and supportive work environment, where you can make a real impact and grow your career.
Apply Today:
If you're a motivated and creative leader who thrives in a fast-paced environment, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss this exciting opportunity further.
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Customer Team Lead
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Coventry, Coventry, United Kingdom Oak Recruitment Full timeCustomer Team Manager - Lead with Impact and Drive SuccessAbout the Role:We are seeking a dynamic and experienced Customer Team Manager to lead our Commercial Services team. As a pivotal figure, you will drive excellence across customer accounts, service delivery, and internal collaboration.Your Key Responsibilities:Lead a team of 10 customer-focused...
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Coventry, Coventry, United Kingdom Oak Recruitment Full timeCustomer Team Manager - Lead with Impact and Drive SuccessAbout the Role:We are seeking a dynamic and experienced Customer Team Manager to lead our Commercial Services team. As a pivotal figure, you will drive excellence across customer accounts, service delivery, and internal collaboration.Your Key Responsibilities:Lead a team of 10 customer-focused...
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