Customer Team Lead

7 days ago


Coventry, Coventry, United Kingdom Oak Recruitment Full time
Customer Team Manager Opportunity

We are seeking a dynamic and experienced leader to join our Commercial Services team as a Customer Team Manager. This pivotal role will involve leading a team of 10 customer-focused professionals, driving excellence across customer accounts, service delivery, and internal collaboration.

The Key Responsibilities:

  • Manage day-to-day operations, ensuring the team has the tools, training, and support needed to succeed.
  • Collaborate with various departments to optimize performance and maintain strong customer relationships.
  • Implement digital service products and identify opportunities for ongoing digitalisation.

What We're Looking For:

  • 2-5 years of experience leading teams in fast-paced environments, preferably in logistics.
  • A passion for developing talent and driving a high-performance culture.
  • Strong communication skills, able to foster collaboration within the team and across departments.

About Oak Recruitment:

We are a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. Our team is passionate about helping businesses find the best talent and supporting individuals in their career aspirations.


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