Customer Services Administration Manager

2 weeks ago


Manchester, United Kingdom AJ Bell Management Limited Full time

We are looking for a highly skilled Customer Services Administration Manager to join our team at AJ Bell Management Limited. As a Benefits Team Leader, you will be responsible for leading the PCLS and UFPLS Benefits Teams, driving excellence in benefit case processing and delivering high-quality results.

Main Responsibilities:
  • Team Performance: Develop and implement strategies to improve team performance, driving excellence in benefit case processing.
  • Mentorship and Guidance: Provide mentorship and guidance to team members, helping them to develop their skills and knowledge.
  • Cases Oversight: Oversee the processing of benefits cases, ensuring compliance with group procedures and service level agreements.
  • Reporting and Communication: Produce regular reports to the Manager, highlighting key performance indicators and areas for improvement.

The ideal candidate will have prior experience in a supervisory role, with strong leadership and interpersonal skills. They will also have excellent analytical and problem-solving abilities, with a focus on delivering high-quality results.

We offer a competitive salary range of £28,000 - £30,000 (dependent on experience), a comprehensive benefits package, and opportunities for career advancement.



  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...


  • Manchester, United Kingdom Page-Hired Full time

    **Customer Service Administrator Manchester** - Work with high-profile clients in the sports industry. - Rare opportunity to be part of a specialised sector in Law. - Start as Customer Service Administrator see career growth into other areas of the business. - Join a supportive and friendly team. Are you passionate about sport and media law? Do you thrive...


  • Manchester, United Kingdom Richard Haworth Ltd Full time

    Richard Haworth is a well-established business, trading since 1876 in the supply of fine têxtiles. We are the UK’s leading supplier of bed, bath, and table linen to the UK hospitality sector. We service establishments right through from luxury and boutique hotels to guest houses, Michelin star restaurants and holiday camps. If you have stayed in a...


  • Manchester, United Kingdom Rhode Island Coffee Full time

    Richard Haworth is a well-established business, trading since 1876 in the supply of fine têxtiles. We are the UK’s leading supplier of bed, bath, and table linen to the UK hospitality sector. We service establishments right through from luxury and boutique hotels to guest houses, Michelin star restaurants and holiday camps. If you have stayed in a...


  • Manchester, United Kingdom Customer Labs Full time

    About UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.


  • Manchester, United Kingdom Adecco Full time

    Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities: Handle inbound calls and emails...


  • Manchester, United Kingdom DHL Full time

    Contract Type: Permanent (Full-Time) Shift patterns: Monday - Friday between 06:00 - 19:00 Location: Manchester - M32 0UT **Salary**: £22,000 - £24,100 DHL, an award-winning leading supply chain business is seeking an experienced Customer Service Administrator to play a vital role providing administrative support to the management team and delivering...


  • Manchester, United Kingdom CV-Library Full time

    Our client is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team. Responsibilities: Handle inbound calls and emails from customers and respond promptly...


  • Manchester, United Kingdom Adecco Uk Limited Full time

    Our client is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities: Handle inbound calls and emails from customers and respond promptly and...


  • Manchester, United Kingdom Adecco Full time

    Job Description Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team. Responsibilities: Handle...


  • Manchester, United Kingdom Adecco Full time

    Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...


  • Manchester, United Kingdom Adecco Full time

    Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...


  • Manchester,, Greater Manchester, United Kingdom Adecco Full time

    Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...


  • Manchester, United Kingdom Ultimate Performance Full time

    To keep up with the growing demand for our services, we are seeking the support of a Customer Service Administrator (both full and part-time positions available!). **The Business** Ultimate Performance (U.P.) has forged a reputation as the world’s foremost body transformation experts, delivering exceptional client results under the mantra "maximum...


  • Manchester, United Kingdom Great Bear Full time

    Company Description Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+...


  • Manchester, United Kingdom Adecco UK Limited Full time

    Our client is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails from customers and respond promptly and...


  • Manchester, United Kingdom Great Bear Full time

    **Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...


  • Manchester, United Kingdom Adecco Full time

    Job Description Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.


  • Manchester, United Kingdom Page Personnel Full time

    A market leading company offering flexibility and progression - Enjoy a flexible work environment **About Our Client**: We specialise in sport and media law, channelling our expertise to offer clients an exceptional advantage. Our exclusive focus ensures that we work with the most skilled lawyers in the field, serving clients nationally and internationally....


  • Manchester, United Kingdom Capita Full time

    **Salary: £21,255** **12 month FTC** **Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm.** **Location: Office based on Oxford Road, Manchester City Centre.** Our Operations Team require additional administrators to work within our Life and Pension division on a 12 month fixed-term basis. The role will include data inputting,...