Technical Deployment Specialist
2 weeks ago
R13 Recruitment is currently assisting a prominent business in Norwich to source a skilled Service & Deployment Coordinator for a temporary 6-month contract with potential for a permanent position.
Job SummaryIn this full-time, temporary capacity, you will be responsible for coordinating service bookings from initial customer contact through to sending documentation and updating the in-house system. This will involve working closely with customers, ensuring their needs are met and appointments are scheduled efficiently.
Main Responsibilities:- Liaising with flagged customers regarding servicing and arranging bookings
- Scheduling and confirming appointments via telephone
- Updating the in-house system with accurate customer and booking information
- Issuing appointment confirmations via text or post
- Delivering exceptional customer service at all times
To succeed in this role, you should have:
- A background in customer service with a strong telephone presence
- Excellent organisational abilities to handle a diverse workload efficiently
Estimated Hourly Wage: £12.60.
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Deployment Operations Specialist
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EPR System Deployment Specialist
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CAD Technical Specialist
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Technical Safety Specialist
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CAD Technical Specialist
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