Technical Assistance Engineer

2 days ago


Norwich, Norfolk, United Kingdom Syntax Consultancy Ltd Full time

Syntax Consultancy Ltd is seeking a highly skilled IT Support Specialist to join our team. As a 2nd Line IT Support Technician, you will be responsible for supporting, installing, configuring, and maintaining IT networks, Windows Server, and Desktop technical environments.

You will have the opportunity to work on a variety of projects, including IT deployments, migrations, and upgrades. This will involve troubleshooting and diagnosing IT issues to 2nd line level, and providing solutions to these problems.

In addition to your technical skills, you will need to have excellent communication skills, as you will be working with clients to resolve their IT issues. A full UK driving licence and own transport are preferred, as you may be required to travel to client sites.

The salary for this position is £30,000 - £38,000 per annum, depending on experience. We also offer a range of benefits, including hybrid working, 25 days holiday (plus bank holidays) plus pension, profit share, private healthcare, gym membership, free parking, and enhanced maternity/paternity leave.



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