Deployment and Operations Executive

1 week ago


Norwich, Norfolk, United Kingdom Royal Mail Group Full time

Your Key Responsibilities

- Support the deployment of our operating system within delivery units
- Train, lead, and provide technical expertise
- Engage with regional operational teams and functional experts
- Lead projects and support a larger programme
- Develop and coach others to develop Value Stream Maps
- Work closely with functional SME's and support national trials of improvement activities
- Measure and analyse flow to improve value
- Identify and remove in-process waste through understanding of the value stream

About You

To excel in this role, you will possess and be able to evidence the skills and experience listed below:

  • Currently a highly credible manager with good people and team leadership skills gained in a management capacity.
  • Ability to influence at all levels of leadership and coordinate multiple priorities across a range of accountabilities.
  • Track record of solid data analysis and rigorous measurement of sustained results.
  • Sound knowledge and understanding of the operational pipeline environment and Continuous Improvement tools and techniques.
  • Experience of complex organisation structures and frameworks, and deploying change in a unionised environment.
  • Proficient at undertaking process mapping and analysis, waste identification, and removal, and understanding of the principles of Lean thinking and tools, including origins and cultural aspects critical to successful application within an organisation.
  • The ability to coach CI tools, systems, and behaviours to field operational managers.
  • Relevant skills and experience of Lean, Kaizen, and Continuous Improvement to Improvement Practitioner level 4 (or equivalent) at a minimum.


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