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Carers Support Specialist

2 months ago


London, Greater London, United Kingdom Imago Community Full time

About the Role:

We are seeking a highly motivated and experienced Carers Support Specialist to join our team at Imago Community. As a Carers Support Specialist, you will play a vital role in supporting Carers across the City of London to improve their health and wellbeing, and access support that meets their needs.

Key Responsibilities:

  • Carry out home visits and community-based meetings to understand the individual circumstances and level of need of Carers.
  • Co-produce support plans with Carers, families, and professionals to ensure effective relationships and outcomes.
  • Support Carers to complete written forms and applications, draft letters, and advocate with third parties.
  • Signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities.
  • Develop escalation plans to prepare Carers for unforeseen circumstances that would impact negatively on their ability to care.
  • Plan and deliver the service's activity package, including coffee mornings, drop-in sessions, activities, online and face-to-face groups, and peer support forums.
  • Promote the service by attending meetings and forums, and deliver training sessions to professionals and community organisations to equip them with the skills to identify Carers.

Requirements:

  • Relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.
  • Practical understanding of barriers faced by Carers, and awareness of cultural differences and access to services.
  • Excellent communication and interpersonal skills to motivate and empower others.

What We Offer:

  • Inclusive values-based environment
  • Competitive remuneration package
  • Workplace pension scheme
  • Generous 31 days annual leave entitlement plus bank holidays
  • Opportunities for hybrid working
  • Benenden Health Care
  • Death in Service Benefit
  • Cycle to Work Scheme
  • Employee Supported Volunteering scheme
  • Development opportunities