Customer Service Account Coordinator

3 days ago


Plymouth, Plymouth, United Kingdom TQR Consultancy Ltd Full time

We are seeking a skilled Customer Service Account Coordinator to join our team at TQR Consultancy Ltd. The successful candidate will be responsible for improving customer service experience, creating engaged customers, and facilitating organic growth while taking ownership of customers' issues and following problems through to resolution.

Key Responsibilities:
  1. Manage all aspects of customer accounts.
  2. Improve customer service experience and create engaged customers.
  3. Provide proactive customer outreach and support.
Requirements:
  1. Proven experience in providing excellent customer service support.
  2. Strong skills in MS Office Suite, including Excel and PowerPoint.
  3. Good standard of English and Maths.
  4. Trouble-shooting, multi-tasking, and time management skills.

The ideal candidate will be working on site, Monday to Friday, with a regular working schedule.

For more information, please contact Samantha Luxton.



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