Customer Service Coordinator

2 weeks ago

Plymouth, Plymouth, United Kingdom Wise Employment Group Full time
Customer Account Coordinator Opportunity

We are seeking a highly skilled Customer Account Coordinator to join our team at Wise Employment Group. This exciting role will involve providing exceptional customer service support and managing customer accounts to drive growth and excellence.

Key Responsibilities:

  • Deliver outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Manage customer accounts, including data entry, record-keeping, and reporting.
  • Collaborate with internal teams to resolve customer queries and issues.
  • Develop and maintain strong relationships with customers to drive business growth.

Requirements:

  • Proven experience in customer service and account management.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Office Suite, including Excel and PowerPoint.
  • Recent working knowledge of SAP is advantageous.

What We Offer:

  • A competitive salary of £28,000 per annum.
  • Excellent benefits package, including 25 days' holiday plus bank holidays.
  • Subsidised canteen and free parking with electric charging points available.
  • Investment in your professional development and engagement.
  • Retail discounts and free daily fruit.

About Us:

Wise Employment Group is a world-renowned manufacturer that prides itself on innovation and excellence. We foster a culture of collaboration and are committed to driving business growth through exceptional customer service.

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