Housing Service Specialist

19 hours ago


Southall, Greater London, United Kingdom Ealing Council Full time

**Ealing Council Job Opportunity**

We are seeking a highly skilled Housing Needs Officer to join our team in Ealing. As part of our Resident Services Department, you will be responsible for managing the council's housing stock and providing a holistic housing service to residents.

The successful candidate will have experience in generic housing management, with a flexible attitude and a passion for improving the lives of residents. This role entails being a crucial interface between residents and other council services, requiring strong communication and problem-solving skills.

Key Responsibilities:

  • Manage tenancy arrears and rent collection through assisting residents in maximising their income.
  • Conduct estate inspections and engage with residents to improve their living conditions.
  • Provide a high-quality visible and accessible housing management service to residents across various tenures.

Requirements:

  • Strong communicator with excellent written and verbal skills.
  • Natural flair for problem-solving and decision-making.
  • Self-motivated and performance-driven individual.
  • Able to assess complex situations effectively.

Salary Information:** £38,934 - £46,512 per annum (inclusive of London weighting).



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