Housing Service Specialist
19 hours ago
**Ealing Council Job Opportunity**
We are seeking a highly skilled Housing Needs Officer to join our team in Ealing. As part of our Resident Services Department, you will be responsible for managing the council's housing stock and providing a holistic housing service to residents.
The successful candidate will have experience in generic housing management, with a flexible attitude and a passion for improving the lives of residents. This role entails being a crucial interface between residents and other council services, requiring strong communication and problem-solving skills.
Key Responsibilities:
- Manage tenancy arrears and rent collection through assisting residents in maximising their income.
- Conduct estate inspections and engage with residents to improve their living conditions.
- Provide a high-quality visible and accessible housing management service to residents across various tenures.
Requirements:
- Strong communicator with excellent written and verbal skills.
- Natural flair for problem-solving and decision-making.
- Self-motivated and performance-driven individual.
- Able to assess complex situations effectively.
Salary Information:** £38,934 - £46,512 per annum (inclusive of London weighting).
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