Oxford Property Manager
4 weeks ago
We are seeking a highly successful and experienced Property Manager to join our East Oxford office.
This is an exciting opportunity for a proactive and outgoing administrator to progress their career in a client-focused role.
As a Property Manager, your responsibilities will include:
- Providing designated groups of clients with property management services, encompassing renewals, repairs, deposits, and lettings accounts.
- Dealing with enquiries and ensuring they are handled efficiently and in line with agreed service standards.
- Following procedures and process maps to ensure key time scales are met.
- Investigating and resolving queries and problems, advising and recommending courses of action on property issues.
- Liaising with third-party suppliers to arrange works to be undertaken.
- Developing and building strong relationships with key clients and treating them as individuals.
- Liaising and negotiating between landlords and tenants.
- Ensuring that all relevant parties are kept informed and up-to-date with progress, particularly in relation to client issues and complaints.
- Managing expectations and following up on all queries.
- Taking appropriate action to pre-empt complaints and investigating and resolving complaints.
- Promoting additional services and meeting third-party referral targets.
- Developing and applying an understanding of legal requirements.
Ideal Candidate Qualities:
- Previous Estate Agency and customer services experience.
- Target-driven and tenacious, with demonstrable evidence of achievements.
- Motivated and enthusiastic.
- Displaying high standards of service and presentation.
- Good organisational skills.
- Holding a full driving license, having your own car, and being insured for business use.
What our client can offer:
We provide comprehensive training, enabling you to learn the ins and outs of the company and market share generation methods.
You will enjoy unlimited earning potential, with uncapped commission opportunities and bonus incentives.
Our company offers continuous growth, with ongoing career and personal development opportunities.
You will be rewarded for your success, with the chance to qualify for annual award trips and exciting prizes.
We celebrate our employees, with a paid day off for your birthday after successfully passing probation.
You will also enjoy increased perks, with your holiday entitlement growing with each year of service.
Our company offers healthcare benefits, with access to personal private healthcare upon successfully passing probation.
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