Area Property Officer

4 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford City Council Full time

About the Role

Oxford City Council is seeking an experienced surveyor to join its Property Services team as an Area Property Officer.

This varied and fast-paced role covers all aspects of social housing functions within the team, maintaining the council's social housing stock and associated areas.

The successful candidate will take the lead on all repairs, compliance, planned maintenance, and capital works within a defined geographical area of the city.

They will be responsible for taking full ownership of all property-related issues and queries in their area, ensuring effective estate ownership and spending time getting to know the people and properties for which they are responsible.

The Area Property Officer will work with teams across the organisation to take ownership of tenants' complaints, concerns, and comments, working hard to find solutions and ensuring communication is at the forefront of everything we do.

They will commission works and monitor the output of the council's appointed contractors, including our wholly-owned subsidiary, Oxford Direct Services.

Experience in managing varied workstreams and commissioning contractors is vital to this role, reporting on exceptions and ensuring that agreed timescales and quality are achieved.

The successful candidate will work collaboratively with other Area Property Officers to ensure consistency in approach and build strong relationships with internal and external stakeholders.

They will maintain records and provide reports to the HRA Manager on progress and contribute to the creation of future programmed work.

The ideal candidate will bring enthusiasm, energy, and a 'can do' attitude to the role, helping to create a service that is agile and fit for purpose now and for the future.

They will have demonstrable knowledge of current property legislation, including but not limited to, damp and mould, section 20 process, compliance, disrepair, and decent homes.


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