Front Desk Coordinator
4 days ago
**Hotel Receptionist Role**
About the JobThis is a fantastic opportunity to join our team as a Hotel Receptionist at HR Services and Solutions. We pride ourselves on outstanding service levels and strive to provide exceptional experiences for our guests.
We are seeking an individual who is great with people, has excellent communication skills, and maintains high standards in all that they do. As a Hotel Receptionist, you will be responsible for the entirety of the customer journey from making a booking and pre-arrival through to departure.
- Process all aspects of guest bookings, including new bookings, extensions, cancellations, and amendments.
- Provide an efficient checking-in and out process for all guests, accommodating special requests whenever possible.
- Ensure any relevant information is handed over to the following shift to ensure consistency of service to the guests.
The ideal candidate will have previous reception experience, first-rate customer service skills, and exceptional communication skills adaptable to a wide range of audiences. You will also need to be highly personable, able to build relationships at all levels of the business, and proficient in IT/Microsoft Office and payment handling.
Salary: £28,000.00 per annum (40 hours per week)
Benefits- Permanently employed role.
- Meal and transport allowance.
- Free car parking.
- Established growing business.
- Roles based in Bridgwater and Brean.
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