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Christmas Customer Service Representative

2 months ago

Altrincham, Trafford, United Kingdom Boots Full time
About the Role

We are seeking a skilled and enthusiastic Christmas Customer Advisor to join our team at Boots. As a Christmas Customer Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service, answering questions, and offering advice on our products.
  • Store Operations: Assist with store operations, including maintaining a clean and organized store environment, and ensuring that products are displayed and stocked efficiently.
  • Teamwork: Work collaboratively with other team members to achieve sales targets and provide a positive shopping experience for customers.
  • Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Adaptability: Willingness to adapt to changing situations and priorities, with a focus on delivering excellent customer service.
  • Product Knowledge: Familiarity with our products and services, with a passion for learning and staying up-to-date with new developments.
What We Offer
  • Competitive Pay: A competitive hourly rate, with opportunities for overtime and bonuses.
  • Benefits: Access to a range of benefits, including employee discounts, and a comprehensive training program.
  • Career Development: Opportunities for career development and advancement, with a focus on promoting from within.