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Customer Service Representative
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
- Develop and maintain a thorough knowledge of our products and services, ensuring that customers receive accurate and up-to-date information.
- Contribute to the achievement of sales targets and business objectives, through effective sales techniques and customer engagement.
- Experience of delivering great customer service, ideally in a retail sales environment.
- A proactive approach to helping customers and understanding their needs.
- Problem-solving skills and the ability to work effectively in a fast-paced environment.
- Availability to work on a rota basis, including weekends.
- A competitive hourly rate of £11.64 (21+), £8.80 (under 21).
- A comprehensive training program to develop your skills and knowledge.
- A wide range of benefits, including store discount, employee discount, and access to our employee wellness program.
- The opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and sales growth.
We're an exciting and rapidly growing business, with a focus on motoring services and electric mobility. If you're passionate about delivering exceptional customer service and have a keen interest in the automotive industry, we'd love to hear from you.
