Senior Customer Support Service Manager
3 weeks ago
Job Description:
This role is the main user-facing position in CTSC, providing an accessible and inclusive service to users. The ideal candidate will offer clear signposting and guidance, coaching users in the use of the online platform and resolving their queries efficiently. Key responsibilities include managing and planning a team providing administrative support and excellent customer service to stakeholders, judiciary, mediators, and management.
Key Requirements:
- Ability to motivate and support the team to deliver excellent customer service and achieve effective performance.
- Proficient with IT and Microsoft Software packages.
Benefits:
- Weekly pay, holiday, and pension scheme.
- Hybrid working model.
Responsibilities:
- Manage and plan workload of a team providing administrative support and excellent customer service.
- Assist in delivering performance against targets.
-
Senior Customer Services Administrator
3 weeks ago
East Midlands, United Kingdom Cadent Full timeCadent Gas Ltd is at the forefront of UK energy, driving performance and supporting net zero targets. We're making a difference through innovation and new ways of working.We have an exciting opportunity for a Customer Centre Senior Administrator to join our East of England network on a 6-month fixed term contract basis.As a Customer Centre Senior...
-
Mental Health Services Manager
2 days ago
East Midlands, United Kingdom Fitzroy Support Full timeThe successful Area Manager will have strong communication and interpersonal skills, with the ability to analyze complex situations and develop effective solutions.Key Responsibilities:Lead and manage teams of professionals providing mental health services.Collaborate with regional managers to achieve business objectives.Requirements:To succeed in this role,...
-
Night Team Leader
4 weeks ago
East Midlands, United Kingdom Fitzroy Support Full timeNight Support Team Lead RoleFitzroy Support is seeking a skilled Night Support Team Lead to join our team. As a Night Support Team Lead, you will be responsible for leading our night support team and ensuring that our services are delivered to the highest standard.Key Responsibilities:Lead the night support team and ensure that our services are delivered to...
-
Customer Service Advisor
2 days ago
East Grinstead, United Kingdom Meridian Business Support Full timeWould you like your next Customer Service Advisor role to offer hybrid working from home, hardly any weekend work, no evening shift work and benefits that include private healthcare, free parking and discounts on retailers, holidays and gym? Our client, an industry leading membership organisation which boasts over 1 million members are looking...
-
Office Support and Customer Service Advisor
7 hours ago
East Midlands, United Kingdom Talk Staff Group Limited Full timeWe are seeking an office support and customer service advisor to join our team in Alfreton. As a key member of our team, you will provide exceptional customer support, process online orders, and maintain accurate records. Strong organisational skills, attention to detail, and excellent communication skills are essential.Key Benefits:A competitive salary of...
-
Customer Services Officer
3 weeks ago
East Midlands, United Kingdom G2 Recruitment Group Limited Full timeNottinghamshire-based organisation seeks a dedicated Customer Services Officer to assist their team on a part-time basis. The role involves working in their central control, taking emergency calls and providing support via their lifeline service.Key Responsibilities:Respond to emergency calls and provide support to customers.Manage calls from the lifeline...
-
Senior Food Service Associate
1 day ago
East Midlands, United Kingdom Meridian Business Support Full timeAbout the JobWe're seeking an experienced chef or cook to join our kitchen team. As a key member, you'll play an essential role in preparing and cooking meals to our high standards. Your responsibilities will include maintaining a clean and organized workspace, managing stock levels, and collaborating with the team to ensure smooth service. Requirements:•...
-
Customer Service Expert
1 day ago
East Midlands, United Kingdom Chandcogroup Full timeCatering Assistant Job DescriptionWe are a leading food experience provider, part of the CH&CO Group, taking a thoughtful and mindful approach to our services. Our goal is to deliver bespoke solutions to our workplace clients, focusing on fresh food and customer satisfaction.As a Customer-Focused Catering Assistant, you will be responsible for vending...
-
Customer Support Administrator
7 hours ago
East Midlands, United Kingdom Talk Staff Group Limited Full timeWe are a market leader in our industry, seeking a customer support administrator to join our growing administration team in Alfreton. If you have previous experience using Sage, excellent communication skills, and strong organisational abilities, this role could be for you.Key Responsibilities:Provide exceptional customer support via phone, email, and...
-
Senior Support Assistant
9 hours ago
East Midlands, United Kingdom Derbyshire Healthcare NHS Foundation Trust Full timeAbout the RoleThis is an exciting opportunity to join our team as a Senior Support Assistant and provide exceptional support to our senior management team.As a Senior Support Assistant, you will be responsible for providing a comprehensive secretarial service, including word processing, diary management, and minute-taking. You will also be required to work...
-
Customer Support Coordinator
4 weeks ago
South East, United Kingdom Premier Work Support Full timeCustomer Support Administrator RoleA great opportunity has arisen within one of our long established clients for a Customer Support Administrator to join their friendly Contracts Team on a full-time permanent basis.The successful candidate will be working closely with the contract sales team, dealing with daily customer requirements, coordinating projects,...
-
Customer Service Ambassador
3 weeks ago
East Midlands, United Kingdom Marks & Spencer Plc Full timeKey ResponsibilitiesCustomer Service ExpertiseDeliver exceptional customer service, ensuring a positive shopping experience.Utilize digital tools to facilitate seamless customer interactions.Store OperationsMaintain a clean and organized store environment.Ensure efficient restocking and inventory management.Sales and PerformanceMeet and exceed sales targets,...
-
Customer Service Representative
4 weeks ago
East Midlands, United Kingdom G2 Recruitment Group Limited Full timeJob Title: Customer Service RepresentativeJob Type: Part-timeJob Description:We are seeking a Customer Service Representative to join our team on a part-time basis. As a Customer Service Representative, you will be responsible for working in our central control, taking emergency calls for the organisation and calls from our lifeline service.Key...
-
Customer Service Representative
5 hours ago
East Midlands, United Kingdom Blue Arrow Full timeBlue Arrow, a leading provider of workforce solutions, is seeking a Customer Service Representative to join their team in Derby. This full-time permanent role offers an exciting opportunity for individuals with a passion for delivering exceptional customer experiences.About the RoleThe ideal candidate will possess excellent communication skills, both written...
-
Senior Customer Service Advisor
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeDo you have experience of working in a Customer Service and Admin teamand are looking for that next step in your career to Senior Customer Service and Admin Advisor and eventually Team Leader? We are delighted to be working exclusively with a growing SME business in Bridlington who provides compliance and business services to the construction industry. Due...
-
Senior Property Manager
4 weeks ago
East Midlands, United Kingdom The People Pod Full timeSenior Property ManagerAs a Senior Property Manager at The People Pod, you will oversee a stunning portfolio of properties and help drive growth within the team. Our client, driven by exciting partnerships within the luxury living space, is seeking a Senior Property Manager to take ownership of their own portfolio. With a commitment to providing a full...
-
Senior Financial Planning Manager
4 days ago
East Liverpool, Ohio, United Kingdom Hays Senior Finance Full timeYour new firmAn esteemed accounting and audit practice based in the North West is seeking to appoint a Senior Financial Planning Manager to join their growing team.This is an excellent opportunity to work with a high-profile client base, developing strong relationships to ensure a unique and business-specific approach.The clients this firm services are...
-
Customer Support Specialist
1 day ago
East Midlands, United Kingdom Flat Fee Recruiter Full timeJob Description:">We are seeking a highly skilled and motivated individual to join our team as an Administration & Customer Service Advisor. As a key member of our team, you will be responsible for delivering outstanding customer experiences through efficient and effective handling of product and service requests.">Key Responsibilities:">">Handling incoming...
-
Senior Financial Manager
4 weeks ago
East Liverpool, Ohio, United Kingdom Hays Senior Finance Full timeYour new firmHays Senior Finance is seeking to appoint an Accounts and Audit Manager to join their growing team in Liverpool.This is an excellent general practice which delivers a high-quality service to their client base, developing strong relationships to ensure a unique and business specific approach.The clients this firm services are varied and sit...
-
Customer Engagement Manager
3 weeks ago
East Midlands, United Kingdom Niyaa People Ltd Full timeWe are seeking an experienced Customer Experience Manager to join Niyaa People Ltd in the East Midlands area.As a Customer Experience Manager, you will be responsible for developing customer insight and feedback to continuously improve our services. You will work collaboratively across all service areas to achieve this goal.Key Responsibilities:Develop and...