Senior Property Manager
4 weeks ago
Senior Property Manager
As a Senior Property Manager at The People Pod, you will oversee a stunning portfolio of properties and help drive growth within the team. Our client, driven by exciting partnerships within the luxury living space, is seeking a Senior Property Manager to take ownership of their own portfolio. With a commitment to providing a full end-to-end service for landlord investors, this role offers the opportunity to shape a position in a company that values service above all and has ambitious plans for growth.
Key Responsibilities:- Communicate with landlords in a way that reflects the high-level service.
- Arrange, carry out, and follow up on snagging reports for new-build properties.
- Ensure a suitable number of key sets for tenants and manage new properties effectively.
- Organise and recommend maintenance works, including new build snagging and defects management.
- Make regular 'check-in' calls with landlords.
- Deliver exceptional customer service to customers and landlords.
- Renew and negotiate tenancy agreements.
- Deal with deposit apportionments.
- Manage a portfolio of up to 100 properties.
- Take responsibility for key client portfolios.
- Lead and coach a small team.
- Minimum of 2 years' experience in a busy lettings/property management office.
- Proficiency with Microsoft Office applications, including Excel and Word.
- Experience with property lettings software (Reapit / Goodlord / Fixflo are desirable).
- Exceptional customer service skills and strong organisational skills.
- Excellent spoken and written communication skills.
- A naturally upbeat and positive person with a can-do attitude and a strong work ethic.
- ARLA qualification is desirable.
- Competitive basic salary of £30,000.
- Join an award-winning business.
- Great opportunities to help shape a department and step into leadership in the near future.
- Bonus of up to £2500 per annum.
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