Senior Property Manager

4 weeks ago


East Midlands, United Kingdom The People Pod Full time

Senior Property Manager

As a Senior Property Manager at The People Pod, you will oversee a stunning portfolio of properties and help drive growth within the team. Our client, driven by exciting partnerships within the luxury living space, is seeking a Senior Property Manager to take ownership of their own portfolio. With a commitment to providing a full end-to-end service for landlord investors, this role offers the opportunity to shape a position in a company that values service above all and has ambitious plans for growth.

Key Responsibilities:
  1. Communicate with landlords in a way that reflects the high-level service.
  2. Arrange, carry out, and follow up on snagging reports for new-build properties.
  3. Ensure a suitable number of key sets for tenants and manage new properties effectively.
  4. Organise and recommend maintenance works, including new build snagging and defects management.
  5. Make regular 'check-in' calls with landlords.
  6. Deliver exceptional customer service to customers and landlords.
  7. Renew and negotiate tenancy agreements.
  8. Deal with deposit apportionments.
  9. Manage a portfolio of up to 100 properties.
  10. Take responsibility for key client portfolios.
  11. Lead and coach a small team.
Requirements:
  1. Minimum of 2 years' experience in a busy lettings/property management office.
  2. Proficiency with Microsoft Office applications, including Excel and Word.
  3. Experience with property lettings software (Reapit / Goodlord / Fixflo are desirable).
  4. Exceptional customer service skills and strong organisational skills.
  5. Excellent spoken and written communication skills.
  6. A naturally upbeat and positive person with a can-do attitude and a strong work ethic.
  7. ARLA qualification is desirable.
Why Choose Us?
  1. Competitive basic salary of £30,000.
  2. Join an award-winning business.
  3. Great opportunities to help shape a department and step into leadership in the near future.
  4. Bonus of up to £2500 per annum.


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