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Customer Support Specialist

1 month ago


East Midlands, United Kingdom Flat Fee Recruiter Full time

Job Description:

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We are seeking a highly skilled and motivated individual to join our team as an Administration & Customer Service Advisor. As a key member of our team, you will be responsible for delivering outstanding customer experiences through efficient and effective handling of product and service requests.

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Key Responsibilities:

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  • Handling incoming product and service requests;">
  • Mastery of a custom-built IT platform;">
  • Driving customer satisfaction;">
  • Communicating with impact;">
  • Spotting commercial opportunities;">
  • Growing with ongoing training and development;">
  • Processing customer orders with accuracy and efficiency;">
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Why Choose Us:

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Our team prides itself on its collaborative and inclusive workplace culture, offering ongoing training and development opportunities, a competitive salary package, and working in a fast-paced and dynamic environment.

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Salary and Benefits:

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Starting salary from GBP23,500 per annum, paid 37.5 hours per week, Monday to Friday.