Customer Service Support Specialist

3 days ago


East Hagbourne, United Kingdom 1st Choice Staff Recruitment Full time

1st Choice Staff Recruitment is seeking an experienced Customer Service Support Specialist to join their team. This role involves working in a fast-paced environment, providing exceptional customer service and support.

About the Role:

This is an exciting opportunity for a motivated individual to take on a challenging role with a reputable company. As a Customer Service Support Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing timely responses.

The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service. They will also possess a solid understanding of Microsoft packages, including Outlook, Word, Excel, and PowerPoint.

Key Responsibilities:
  1. Provide high-quality customer service via phone, email, and other channels.
  2. Respond to customer inquiries and resolve issues in a timely and professional manner.
  3. Support logistical operations, including arranging delivery and collection appointments.
  4. Manage the collection and processing of excess payments.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. Our comprehensive training program will help you develop your skills and advance your career. You will also benefit from employee discounts on products and services.



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