Operational Resilience Assurance Officer

6 days ago

London, Greater London, United Kingdom National Savings and Investments Full time
Job Summary

The Operational Resilience Assurance Officer will be a subject matter expert on Operational Resilience and will be responsible for performing assurance and oversight of NS&I's suppliers to validate that they are complying with NS&I's Operational Resilience requirements and that resilience is evidenced through testing.

Key Responsibilities
  • Oversight of supplier compliance to the Operational Resilience Policy to validate resilient operations in line with our risk appetite, evidenced by testing.
  • Monitor delivery of supplier testing and assurance plans to evidence they are completed on time and are comprehensive in scope.
  • Provide second-line oversight and assurance of suppliers' Business Continuity Management Systems, certified against the BSI ISO22301:2019 standard.
  • Provide challenge to suppliers to evidence appropriate controls in place for the management and mitigation of their Business Continuity risks.
  • Support the development and implementation of the NS&I Corporate Business Continuity Management System (BCMS) aligned to ISO22301:2019.
  • Support NS&I's Gold Strategic Command for crisis management response to incidents that affect the corporate environment.
  • Provide input to reports on testing and assurance activity for senior management, including the Risk Management Committee.
Operational Resilience Policy Oversight
  • Contribute to the management of an Operational Resilience policy that meets good practice standards, including FCA guidelines, and enables resilient operations in line with our risk appetite.
  • Develop open and transparent working relationships with second-line functions in key suppliers to ensure they comply with their contractual obligations in relation to operational resilience.
  • Attend oversight forums with key suppliers to monitor their adherence to operational resilience policies and standards.
  • Oversee supplier operational resilience assurance plans to ensure activities are completed in line with agreed timescales and are comprehensive in scope.
  • Work with suppliers to develop a suite of Risk Management Information (MI) including key risks, controls, and KRI/KCI metrics that will enable monitoring of supplier activities to manage operational resilience risk.
  • Contribute to reports on the findings from testing and assurance activity to senior management, including the Risk Management Committee, providing assurance over risks and threats to NS&I's business.
  • Supervise suppliers' Business Continuity Management Systems, certified against the BSI ISO22301:2019 standard.
  • Review suppliers' documentation relating to their Business Continuity Management System (BCMS) and provide challenge where appropriate regarding key risks that may impact delivery of services to NS&I.
NS&I Corporate Business Continuity Management
  • Support the development and implementation of the NS&I Corporate Business Continuity Management System (BCMS).
  • Support NS&I's Gold Strategic Command in response to incidents that affect the corporate environment.
Person Specification

Essential Qualifications

  • Business Continuity qualification such as Certificate of Business Continuity Institute (CBCI) and at least Associate Member of BCI working towards full Membership, Diploma, or extensive industry experience.

Essential Skills and Experience

  • Experience of overseeing the implementation of operational resilience strategies, policies, standards, processes, procedures, and guidelines.
  • Experience of challenging suppliers on their business continuity and operational resilience control environments.
  • Expert in managing multiple stakeholders at all levels of the organisation to drive strategic decision-making.
  • Ability to plan, organise, delegate, and leverage resources to accomplish objectives.

Essential Technical Knowledge

  • Detailed knowledge of operational resilience principles, the Business Continuity Institutes Good Practice Guidelines, and BSI ISO22301:2019 standard for Business Continuity Management Systems.
  • Ability to analyse complex technical information to provide appropriate advice and guidance.

Qualifications

Business Continuity qualification such as Certificate of Business Continuity Institute (CBCI) and at least Associate Member of BCI working towards full Membership, Diploma, or extensive industry experience.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Benefits

Alongside your salary of £32,000, National Savings and Investments contributes £9,270 towards you being a member of the Civil Service Defined Benefit Pension scheme.

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development, and a generous pension scheme. We care for colleagues, respect one another, invest in our people, and manage talent effectively.

Some benefits of working at NS&I include:

  • Learning and development tailored to your role
  • An environment with flexible hybrid working options
  • 9-day fortnight scheme
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Generous annual leave – starting at 25 days, increasing to 30 days
  • Performance-related variable pay bonus
  • Enhanced maternity, paternity, adoption, and shared parental leave

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