Accor Hotels Front Desk Manager
1 day ago
About the Role:
We are seeking a highly skilled and experienced Front Desk Manager to join our team at Accor Hotels. As a key member of our front office staff, you will be responsible for leading and motivating our reception team to deliver exceptional customer service.
Key Responsibilities:
- Lead and motivate the front office team to meet hotel standards and customer satisfaction
- Meet departmental expectations and targets
- Participate in revenue and sales activities
- Recruit and train new staff
- Deal with guest enquiries and resolve customer complaints
Requirements:
- Exceptional leadership and communication skills
- Ability to work flexible hours including evenings, weekends, and public holidays
- Strong organizational skills with ability to prioritize tasks
What We Offer:
- Fantastic career and training opportunities
- Excellent working conditions with a supportive team
- Hotel discounts and benefits worldwide
Estimated Salary: £25,000 - £35,000 per annum depending on experience
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