Veterinary Front Desk Coordinator

1 day ago


Newbury, West Berkshire, United Kingdom CVS Group Plc Full time

About the Role

We are seeking an enthusiastic individual to join our team as a Veterinary Receptionist at Falkland Veterinary Clinic.

Location: Newbury

Contract: Permanent

Hours: 20 hours per week

Shift Pattern: Monday – Friday between 08.00 – 20.00 with a share in the Weekend rota

About the Job

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to our clients

About You

  • Previous Receptionist experience is essential
  • Resilient with the ability to cope with distressing situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems

What We Offer

We estimate that the salary for this role will be around £28,000 - £32,000 per annum, depending on experience. We offer a range of benefits including competitive pay, opportunities for career progression, and a supportive working environment.

About CVS Group Plc

CVS Group Plc is one of the largest integrated veterinary services providers in the UK. Our success is derived from the passion our people have for animals and for making pets a priority.



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