Animal Care Coordinator
2 weeks ago
Falkland Veterinary Clinic, a leading provider of animal care services in Newbury, seeks an experienced Receptionist to join their team.
About the RoleThis is a permanent position working 20 hours per week, Monday to Friday between 08:00 and 20:00 with a share in the weekend rota. The successful candidate will be responsible for answering phones and booking appointments, responding to client queries, registering new clients, and completing insurance forms.
Key Responsibilities:- Answering phones and booking appointments
- Responding to client queries via phone, email, and in-person
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
The ideal candidate will have previous reception experience, preferably in a veterinary setting, and possess excellent communication and customer service skills.
What We're Looking ForWe are seeking a motivated and resilient individual who can provide a warm and welcoming experience to our clients. A positive attitude, excellent teamwork skills, and proficiency in Microsoft Office are essential.
Salary and BenefitsThe salary for this role is £22,000-£25,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development and a supportive work environment.
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