Senior Technical Support Specialist
2 days ago
Job Title: Senior Technical Support Engineer
Job Type: Full-time
Location: Northwich, Hybrid (3x Week In-Office + 2 Day WFH)
Job Description:
We are seeking a highly skilled Senior Technical Support Engineer to join our IT team at Fruition IT. As a key member of our team, you will be responsible for providing technical support and maintenance of our UK infrastructure, working closely with our IT Manager and other team members.
Main Responsibilities:
- Provide 1st, 2nd, and 3rd lines of response to support issues communicated to the Helpdesk
- Responsible for the daily administration, IT support, and maintenance of UK infrastructure
- Active in the provisioning of IT services throughout the organization, both on-premise and cloud offerings
Key Skills and Experience:
- Proven experience in the 1st to 3rd Line of IT Support
- Technical experience of a Microsoft stack (Windows, Azure, Intune, 365, Teams, SharePoint, Exchange)
- Experience within retail, industrial, commercial industries
- CompTIA+ // CCNA // Security qualifications
About Us:
Fruition IT is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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