Hospitality Leader
4 days ago
We are a dynamic and rapidly expanding hospitality group seeking a highly skilled Hospitality Leader to join our team in North London. As a key role, you will lead our high-volume Gastro Pub, ensuring exceptional customer experiences, driving business growth, and upholding our reputation for quality.
Key Responsibilities:
Your primary duties will include:
- Staff Management: Recruit, train, and develop a large team, fostering a positive working environment and promoting career progression.
- Customer Service Excellence: Deliver consistently outstanding customer experiences, focusing on high-quality service, hospitality, and attention to detail.
- Business Growth: Implement marketing strategies, enhance our pub's reputation, and drive revenue growth through effective sales forecasting and cost control.
About You:
To succeed in this role, you will need:
- A proven track record of success as a General Manager in a high-volume, high-quality hospitality venue.
- Exceptional leadership and communication skills, with the ability to motivate and manage a large team.
- Excellent customer service skills and a passion for the food and beverage industry.
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