Hospitality Operations Leader

16 hours ago


London, Greater London, United Kingdom Royal Caribbean Group Full time

We are looking for a Hospitality Operations Leader to join our team at the Royal Caribbean Group. As a key member of our Guest Services division, you will play a critical role in establishing and driving a positive working environment that exceeds hospitality industry standards.

This role requires a strong background in front of house management, preferably in a hotel, cruise line, or hospitality industry related field. The ideal candidate will have a proven track record of leading teams and managing operational goals.

Estimated salary: $65,000 - $90,000 per year.

As a Hospitality Operations Leader, you will be responsible for:

  • Establishing and driving a positive working environment
  • Focusing on operational goals, training, leadership, development, and recognition
  • Developing and implementing training programs
  • Coaching and counseling team members to improve performance
  • Negotiating amicable resolutions to challenging issues

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