Customer Service Representative

3 days ago


Redhill, Surrey, United Kingdom WTW Full time

About the Role

We are seeking a skilled and friendly individual to join our Contact Centre team as a Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service to our clients' employees, answering their queries and concerns related to their occupational pension schemes.

Key Responsibilities

  • Answer inbound calls, emails, and web chats from clients' employees.
  • Return voicemails and make call backs as required.
  • Record actions accurately on our database.
  • Provide a high level of customer service, adapting to different caller scenarios.
  • Represent WTW and our clients positively by providing a friendly and professional service.
  • Work efficiently to achieve team and personal targets.

What We Offer

As an industry leader, we offer a competitive basic salary of £21,840 for 35 hours per week, plus a comprehensive benefits package including an annual bonus, pension scheme, medical insurance, cycle to work scheme, and more.

Our Culture

We have a fantastic workplace culture with colleagues who are always on hand to provide help and support. If you're looking for a role that offers a great work-life balance and opportunities for career progression, we'd love to hear from you.



  • Redhill, Surrey, United Kingdom Team One UK recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Team One UK recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Redhill, Surrey, United Kingdom Team One UK recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Team One UK recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    Customer Service RepresentativeWe are seeking a highly organized and skilled Customer Service Representative to join our team at Workingmums. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    Customer Service RepresentativeWe are seeking a highly organized and skilled Customer Service Representative to join our team at Workingmums. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries...


  • Redhill, Surrey, United Kingdom Team One UK recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Team One UK recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service via phone, email, and...


  • Redhill, Surrey, United Kingdom Team One UK recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Team One UK recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service via phone, email, and...


  • Redhill, Surrey, United Kingdom SES Water Full time

    {"title": "Customer Service Representative", "description": "Unlock Your Potential in Customer ServiceAt SES Water, we're seeking a talented Customer Service Representative to join our team. As a key member of our contact centre, you'll be the face of our company, ensuring a first-class service for our customers.Key Responsibilities:Resolve customer...


  • Redhill, Surrey, United Kingdom SES Water Full time

    {"title": "Customer Service Representative", "description": "Unlock Your Potential in Customer ServiceAt SES Water, we're seeking a talented Customer Service Representative to join our team. As a key member of our contact centre, you'll be the face of our company, ensuring a first-class service for our customers.Key Responsibilities:Resolve customer...


  • Redhill, Surrey, United Kingdom WTW Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our Contact Centre, you will be responsible for providing exceptional service to our clients and their employees.Key ResponsibilitiesRespond to inbound queries via various channels, including web chats and voicemails.Record...


  • Redhill, Surrey, United Kingdom WTW Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our Contact Centre, you will be responsible for providing exceptional service to our clients and their employees.Key ResponsibilitiesRespond to inbound queries via various channels, including web chats and voicemails.Record...


  • Redhill, Surrey, United Kingdom WTW Full time

    About the RoleWe're seeking a skilled Customer Service Agent to join our Contact Centre team. As a key member of our team, you'll be responsible for answering inbound calls and web chats from employees of our clients in relation to their occupational pension schemes.Key ResponsibilitiesRespond to customer inquiries via telephone, email, and web chat.Return...


  • Redhill, Surrey, United Kingdom WTW Full time

    About the RoleWe're seeking a skilled Customer Service Agent to join our Contact Centre team. As a key member of our team, you'll be responsible for answering inbound calls and web chats from employees of our clients in relation to their occupational pension schemes.Key ResponsibilitiesRespond to customer inquiries via telephone, email, and web chat.Return...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    We are seeking a passionate and enthusiastic customer service expert to join our team at Workingmums. As a Customer Service Representative, you will be responsible for responding to all incoming customer queries, resolving issues within company policy and service levels, and ensuring all customer-related data is accurately recorded and factual in line with...


  • Redhill, Surrey, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for ensuring that our customers receive exceptional service and that their online orders are fulfilled efficiently and accurately.Key ResponsibilitiesPicking and packing customer...


  • Redhill, Surrey, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for ensuring that our customers receive exceptional service and that their online orders are fulfilled efficiently and accurately.Key ResponsibilitiesPicking and packing customer...


  • Redhill, Surrey, United Kingdom Reed Full time

    **Job Summary**We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:****Customer Fulfilment:**Process customer orders and ensure timely...


  • Redhill, Surrey, United Kingdom Reed Full time

    **Job Summary**We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:****Customer Fulfilment:**Process customer orders and ensure timely...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Workingmums. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Workingmums. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Redhill, Surrey, United Kingdom Reed Full time

    **Job Summary**We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:****Customer Fulfilment:**Process customer orders and ensure timely...